Refund Policy

At our online store, we strive to provide the best quality products for your furry friends. However, if you are not satisfied with your purchase, we offer a refund policy as follows:

  • If the product is defective or damaged upon arrival, we will provide a full refund or replacement at no additional cost to you.

  • If you wish to return the product for any other reason, we will accept returns within 30 days of the original purchase date. The product must be in its original, unopened packaging and in the same condition as it was received.

  • The customer is responsible for covering the cost of return shipping.

  • Refunds will be processed within 7 business days of receiving the returned product.

  • If the product is not returned within the specified time frame or if it is returned in a damaged or used condition, we reserve the right to refuse the refund or issue a partial refund.

We appreciate your business and hope to provide you with the best shopping experience possible. If you have any questions or concerns about our refund policy, please don't hesitate to contact us.